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Cancellation instruction
A cancellation right becomes to a consumer, so every natural person who acts in the business dealings for purposes which cannot be added of her professional or commercial activity, put away by law.
The cancellation must contain no grounds and is to be cleared in text form (e.g., letter, fax, eMail) or by return of the product towards the enterpriser. For the term protection the timely sending is enough.
The cancellation term begins with the delivery of the product with the receiver and ends after two weeks.
The cancellation is to be directed in:
DENAS S. Matveev
Bert-Brecht-Allee 6
81737 Munich
Germany
E-Mail: service@denas.info
If the price of the thing to be sent back does not exceed an amount of 40 euros or if with a higher price of the thing the consumer has not produced the consideration or a hire-purchase at the time of the cancellation yet, unless the delivered product does not correspond of the ordered ones, the regular costs of the return are imposed on the consumer by contract.
Not free returns are not accepted by us and decrease to loads of the customer in this.
